Handling of Personal Information

PERSOL Global Workforce CO., LTD.
PERSOL Minami-Aoyama Bldg., 1-15-5
Minami-Aoyama, Minato-ku,
Tokyo 107-0062, Japan
Morihiro Tada, CEO

The PERSOL Group strives to contribute to society by providing various places and opportunities for people who work to grow, and a wide range of services that contribute to the growth of organizations. We use the information that we receive from workers and organizations to provide high quality services and to help them achieve growth.
On this page, we explain how and for what purposes your personal information will be handled as well as the procedures by which your requests regarding your personal information will be handled.

The four things explained on this page are:
1. Purposes of Use of Personal Information; 2. Provision to and Joint Use with Third Parties of Personal Information; 3. Acceptance of Requests Regarding Personal Information; and 4. Personal Data Security Control Measures.

1.Purposes of Use of Personal Information

Personal information we receive will be used for the following purposes. If the purpose of use of the personal information is otherwise specified to the personal information provider (hereinafter, the “principal”) at the time of collection, such personal information will be used for the purpose specified at the time of collection.

Information on Individual Clients
1. Information on users of each service
■The purpose of use of the Employment Agency Service and services incidental thereto (hereinafter, the “Employment Agency Services”)	・Various procedures related to registration for the use of the Employment Agency Services, etc. ・Provision of the Employment Agency Services, etc. ・Provision of information regarding the Employment Agency Services ・Cooperation with employment placement business providers with whom we have a business alliance (hereinafter, the “Partner Agents”) and administrative procedures, such as billing for fees.
■Purpose of use of dispatching service and services incidental thereto (hereinafter collectively, the “Dispatching Services”)	・For various procedures related to registration for the use of the Dispatching Services ・To provide the Dispatching Services ・To provide information regarding the Dispatching Services ・For labor management and the provision of benefits for dispatched workers, etc.
■Purposes of Use Common to the Employment Agency Services and the Dispatching Services, etc.	・Providing information on other services that we or PERSOL Group companies offer. Note: Information may be provided by e-mail, telephone, or other means, as well as by distribution of Internet advertisements (including targeted advertisements), etc. ・To analyze the information for improving and enhancing existing services (including, but not limited to, the services you have applied for) and developing and improving new services ・To request your cooperation in surveys, etc., related to our business activities. Note: We acquire usage log information such as cookies, device information, IP addresses, attribute information, location information, advertising identifiers, and action history (e.g., e-mail openings, link clicks, and website browsing history). We refer to such information and registered information of clients and other personal information that we hold, and use it for the following purposes: ・To provide services customized for each client ・To providing information on the services you have applied for and other services we (or other companies in the PERSOL Group) provide, based on your interests and preferences. ・To improve and enhance our existing services (including, but not limited to, the services you have applied for) and develop and improve new services ・To select targets for questionnaire surveys, etc. ・To respond to inquiries, etc. ・For other purposes that we deem necessary to facilitate the use of the services that user has applied for. Note: We may provide personal information to third parties for the aforementioned purposes of use. For more details, please refer to “2-1. Provision of Users’ Information to Third Parties for Individual Services.”

Please use the services you have applied for after confirming and agreeing to each of the items regarding the acquisition and use of personal information listed in the following columns.

■Users of the Employment Agency Services

We may acquire the information listed in the right column for the purposes of use listed in the right column if we deem it necessary for providing the Employment Agency Services, etc.	(1) Religion: To make requests to recruiting companies to receive consideration for meals, attire, and worship, etc., at the place of employment. (2) Tattoos: To select suitable job openings for the user. However, we will not select jobs against the user’s wishes. (3) Criminal history: To confirm that there is no possibility of revocation of the status of residence.
We may acquire the personal information in the right column if the user voluntarily provides it to us. In such cases, a user who provides us with such information shall be deemed to have given consent to our acquisition of such information.	(1) Height (2) Weight (3) Blood type (4) Other information regarding physical characteristics
We do not collect sensitive information other than that specified in the above two items (hereinafter, “Sensitive Information”). However, if the user voluntarily provides us with Sensitive Information, it shall be deemed that the user has agreed to allow us to collect such Sensitive Information and to provide such Sensitive Information to recruiting companies and Partner Agents to the extent necessary for us to provide appropriate job offers and job information to the user.	(1) Matters concerning thoughts or creed (2) Matters concerning race, ethnicity, family origin, registered domicile (excluding information concerning the prefecture in which the person resides), physical or mental disabilities, criminal record, and other matters that may cause social discrimination (3) Matters concerning the right of workers to organize and to bargain and act collectively (4) Matters concerning participation in mass demonstrations, exercise of the right to petition, and exercise of other political rights (5) Matters concerning health, medical care, or sex life

■For users of the Dispatching Services, etc.

We may acquire the information listed in the right column for the purposes of use listed in the right column if we deem it necessary for providing the Dispatching Services.

(1) Religion: To make requests to the recruiting companies to receive consideration for meals, attire, and worship, etc., at the company to which the person is dispatched.
(2) Tattoos: To select suitable job openings for the user. However, we will not select jobs against the user’s wishes.
(3) Criminal history: To confirm that there is no possibility of revocation of the status of residence.
(4) Medical checkup results: To apply for status of residence, to interpret the results of medical checkups, and to make various arrangements with medical institutions, etc.
(5) Documents related to taxation and payment of taxes and social insurance premiums issued by public institutions: To apply for status of residence and to provide support for daily life.
(6) Information provided by the user’s former employer, such as withholding receipt and employment insurance information: To apply for status of residence, to support the user’s daily life, and to perform administrative procedures related to employment at our Company.

We may acquire the personal information in the right column if the user voluntarily provides it to us. In such cases, a user who provides us with such information shall be deemed to have given consent to our acquisition of such information.

(1) Height
(2) Weight
(3) Blood type
(4) Other information regarding physical characteristics

Information on Corporate Clients

2. Information on officers and employees of Corporate Clients

・For guidance and provisions of information regarding our services and related information, and to hear your requests.
Note: Guidance and provisions may be made by e-mail, telephone, or other means, as well as by distribution of Internet advertisements (including targeted advertisements), etc.
Note: We acquire usage log information such as cookies, device information, IP addresses, attribute information, location information, advertising identifiers, and action history (e.g., e-mail openings, link clicks, and website browsing history). We analyze such information and information acquired through business discussions and transactions, etc., as well as other personal information that we hold, in order to propose services, provide information, and distribute advertisements according to our clients’ attributes, interests, and preferences.
・To receive applications for various seminars
・To manage Corporate Clients
Note: Information will be used jointly by PERSOL Group companies. For more details, please refer to “2-2. Joint Use of Information on Corporate Clients’ Officers and Employees.”

Information on other related parties

3. Information acquired when we are entrusted with outsourcing of business operations

・Execution of entrusted business

4. Information acquired through collection of materials for public relations activities

・Contact regarding public relations activities and publication in public relations media and various media outlets of our Company and other PERSOL Group companies

5. Information about applicants who applied for events, etc. (including surveys and campaigns)

・Management of the event, etc. you have applied for.
・Information related to the event, etc. you have applied for (including other services that PERSOL Group companies or their business partners offer).
Note: Information may be provided by e-mail, telephone, or other means, as well as by distribution of Internet advertisements (including targeted advertisements), etc.

6. Information of our job applicants

・Selection and decision-making related to recruitment
・Clarification of our recruitment criteria and analysis to improve recruitment selection efficiency (including comparison with data from our company's employee application selection process, etc.)

Note: Our website uses cookies to collect information from your browser when you access the website. Cookies themselves do not contain personally identifiable information, but are used to automatically authenticate users, improve the usability of the website based on usage conditions, and deliver advertisements and content based on browsing history and other information. Google Analytics is used for website access analysis of browsing history, etc. For more information on how Google Analytics collects and processes browsing history and other information, please refer to Google’s Privacy & Terms.

2. Provision to and Joint Use with Third Parties of Personal Information

2-1. Provision of Information to Third Parties When Using Individual Services
For the purpose of providing the services applied for, we may provide the user’s personal information to a third party in writing or orally on behalf of the user in the individual service.

■Users of the Employment Agency Services

Situations in which information is provided	Information to be provided	To whom information is provided	Purpose of provision
Employment Agency Services	Name, address, contact information, resume, work history, and other information registered and submitted by the user that is necessary for companies to make selections.	Recruiting companies for which the user has applied for jobs, etc.	To provide the Employment Agency Services
Same as above	Information on religion and related matters that require consideration in the course of employment However, this information is limited to cases in which we determine that it is necessary.	Same as above	To make requests to recruiting companies to receive consideration for meals, attire, and worship, etc., at the place of employment.
Cooperation with other Partner Agents	Information registered and submitted by the user	Partner Agents	To cooperate with other Partner Agents
Same as above	(1) Information on religion and related matters that require consideration in the course of employment (2) Tattoos (3) Criminal history However, this is limited to cases where the user specifically so requests.	Same as above	To be used by Partner Agents for the following purposes (1) To make requests to recruiting companies to receive consideration for meals, attire, and worship, etc., at the place of employment. (2) To select suitable job openings for the user. However, we will not select jobs against the user’s wishes. (3) To confirm that there is no possibility of revocation of the status of residence.

■For users of the Dispatching Services, etc.

Situations in which information is provided	Information to be provided	To whom information is provided	Purpose of provision
Dispatching Services	Name, address, contact information, resume, work history, and other information registered and submitted by the user	Recruiting companies for which the user has applied for jobs, etc.	To create employment opportunities for the principal. Note: We will not provide the information for the purpose of identifying the dispatched worker prior to making a decision on employment.
Same as above	Among the information registered or submitted by the user, information on religion and related matters that require consideration in the course of employment However, this information is limited to cases in which we determine that it is necessary.	Same as above	To make requests to recruiting companies to receive consideration for meals, attire, and worship, etc., at the place of employment.
Same as above	Information registered and submitted by the user	Company to which the person is dispatched	To submit necessary documents or arrange for goods in response to the requests from the company to which the person is dispatched
Same as above	Contract information, work status, etc.	Affiliated companies, etc., of the company to which the person is dispatched	To conduct purchasing management, vendor management, improvement of working environment, etc., at the company to which the person is dispatched upon its request
Same as above	Information registered and submitted by the user	Immigration Bureau	To support the application and renewal of the principal’s status of residence

2-2. Joint Use of Information on Corporate Clients’ Officers and Employees
The PERSOL Group will jointly use information on officers and employees of the Corporate Clients in order to provide comprehensive services that make use of the expertise of each Group company, as follows:

Items of personal information to be jointly used:
Name; name of department, address, title, e-mail address, telephone number, and fax number of the individual’s organization; and history of transactions, business meetings, and contacts.
Cookies, device information, IP addresses, attribute information, location information, advertising identifiers, and action history (including e-mail openings, link clicks, and website browsing history)
Scope of parties with whom the information will be jointly used:
Among PERSOL Group companies (for the latest list of Group companies, please see here), companies that have already notified and published information in accordance with Article 27, paragraph 5, item (iii) of the Act on the Protection of Personal Information.
Purposes of use for those who jointly use the information:
For guidance and suggestions on services provided by the PERSOL Group
Party responsible for the management of personal information to be jointly used:
PERSOL HOLDINGSCO., LTD.
Address: 2-1-1 Yoyogi, Shibuya-ku, Tokyo 151-0053, Japan
Representative: Takao Wada, Representative Director, President and CEO

Method of acquisition
Information acquired through the exchange of business cards, collection of widely publicized information, business meetings, and applications for business transactions, etc., will be shared through the system used jointly by PERSOL Group companies.
Note: In addition to 2-1 and 2-2, information may be provided to third parties with the consent of the principal.

2-3. Provision of Personal Information About Our Job Applicants to Third Parties
If a person who receives guidance and information regarding recruitment selection through various direct recruiting services joins our company as a result of recruitment selection, personal information may be disclosed to a third party as follows: For details on applicability, please refer to the terms of use, etc. of the service you are using, or contact our recruiting staff.

Situations in which information is provided	Information to be provided	To whom information is provided	Purpose of provision
At the time when the applicant's employment with the Company is accepted.	Contents of the notice of labor conditions or history of correspondence with the applicant (including information other than that related to the relevant service) as instructed by the relevant service provider.	Direct recruiting service providers	To perform obligations under the contract between the service provider and our Company

2-4. Provision to Third Parties based on Laws and Regulations
The information may be provided to third parties when any of the items of Article 23, paragraph 1 of the Act on the Protection of Personal Information apply (e.g., when based on laws and regulations).

3. Acceptance of Requests Regarding Personal Information

3-1. Requests regarding your personal information
We accept the following requests from the principal or their agent regarding personal information listed in “1. Purposes of Use of Personal Information,” except for “3. Information acquired when we are entrusted with outsourcing of business operations.”
Requests that can be accepted:
・Notification of purpose of use
・Disclosure
・Correction, addition, or deletion of contents
・Suspension of use
・Deletion
・Suspension of provision to third parties
Procedures for Making Requests
Please submit your requests by the following methods:

● Request via the Internet
Please contact us at the following:
・ Contact Information

Note: We will not be able to accept your request if the e-mail address you provide is different from the one you have provided to us.

・When you request notification or disclosure of the purpose of use, you may choose the method of notification or disclosure from among orally, by e-mail, or in writing.
・Please note that you may receive information from us for a while after we have accepted and responded to your request for suspension of use or deletion.
・We will not be able to accept your requests in the following cases. We kindly ask for your understanding:
– Cases where the information subject to the request is not personal data that we maintain;*
– Cases where it may violate laws or regulations;
– Cases where there is a risk of harming the life, body, property, or other rights or interests of the principal or a third party; and
– Cases where there is a risk of significant hindrance to the proper conduct of our business.
*Personal data we maintain refers to personal data for which a personal information handling business operator has the authority to respond to all of the aforementioned requests from the principal, other than what a Cabinet Order provides for as data which is likely to harm the public interest or other interests if its existence or non-existence is made clear.

3-2. Complaints and Inquiries Concerning Handling of Personal Information
For complaints or inquiries regarding our handling of personal information, please contact us at the following:
・ Contact Information

4. Personal Data Security Control Measures

We hereby publicly announce the measures we have taken for the security control of personal data that we have received, as follows:
(Public announcement pursuant to Article 32, paragraph 1 of the Act on the Protection of Personal Information)
(Formulation of Basic Policy)
We formulate a Personal Data Protection Policy to ensure the proper handling of personal data.

(Establishment of Internal Rules for Handling Personal Data)
To prevent leaks, etc., of personal data and otherwise ensure the security of personal data, we establish internal rules for the handling of personal data.

(Organizational Security Control Measures)
(1) Establishment of organizational structure
We set forth the roles of the parties involved in the handling of personal data and establish an organizational structure in accordance with the internal rules.
(2) Operation in accordance with the rules for the handling of personal data
Personal data will be handled in accordance with internal rules established in advance. We create records of the handling of personal data in the forms of system logs, written documents, and other means, and confirm from time to time that the handling of personal data is in compliance with the internal rules.
(3) Establishment of means to confirm the situation with personal data handling
In order to confirm the situation with the handling of personal data, we create and manage a management ledger of personal data entrusted to us and personal data that we acquire.
(4) Establishment of a system to deal with incidents of leaks, etc.
We establish a system and procedures to respond to the occurrence of leaks, etc.
(5) Monitoring of the situation with the handling and review of the security control measures
We regularly conduct self-inspections of the situation with personal data handling, as well as checks by the Information Management Department, Internal Audit Department, external experts and other parties to assess, review, and improve the safety management measures.

(Human Security Control Measures)
Regular training and drills are provided to our employees on matters to be considered in handling personal data. We clarify the confidentiality obligations imposed on our employees through measures such as stating matters related to the confidentiality protection of personal data in our Rules of Employment.

(Physical Security Control Measures)
(1) Control of areas where personal data is handled
We establish rules for access control in the areas where personal data is handled.
(2) Prevention of theft of equipment, electronic media, etc.
We take appropriate measures to prevent theft or loss of equipment, electronic media, documents, etc., in which personal data is handled.
(3) Prevention of leaks, etc., when electronic media, etc., are carried
When carrying equipment, electronic media, documents, etc., in which personal data is recorded, we take measures to prevent personal data from being easily discovered, such as by using encryption.
(4) Disposal of equipment, electronic media, etc., on which personal data is recorded
Documents, equipment, electronic media, etc., on which personal data is recorded are disposed of in such a way that the personal data cannot be recovered.

(Technical Security Control Measures)
(1) Access control
We conduct access control for the information systems that handle personal data, keeping access to the minimum extent necessary for our business use, and limit the scope of employees who can access the personal information database, etc., and the scope of the personal information database, etc., to be handled by the employees.
(2) Identification and authentication of those accessing the system
The information systems that handle personal data authenticate that our employees who use such systems are those who have valid access rights, based on the results of their identification.
(3) Prevention of unauthorized access from the outside, etc.
We implement and appropriately operate systems to protect information systems handling personal data from unauthorized access from the outside or from unauthorized software.
(4) Prevention of leaks, etc., associated with the use of information systems
We implement and appropriately operate measures to prevent leaks, etc., of personal data in connection with the use of information systems.

(Supervision of Contractors)
When outsourcing all or part of the handling of personal data to a third party, we select an appropriate contractor to ensure that the third party will take appropriate measures to securely control the personal data. We conclude an outsourcing contract with the selected contractor and properly manage and supervise the contractor by means such as conducting regular audits to understand how the contractor is handling the personal data that we have entrusted.

(Understanding External Environment)
When storing personal data in a foreign country, we implement security control measures after understanding the system for the protection of personal information in the country where the personal data is stored.

The contents of this page may be changed in order to protect your personal information or to comply with changes in laws and regulations. Any changes will be notified by means such as posting on our website.